A Control Panel is a tool which is used to handle the content of an Internet hosting account. Including, but is not limited to, files, e-mails, databases, statistics and various operations performed with them. The CP provides a web-based interface to control all of these things and anything else relevant to the Internet hosting service using different sections in which you can access features through menus and/or buttons. The less difficult to use a CP is, the easier it'll be for you to control your presence online in its entirety. In the general scenario, the Control Panel is the Internet hosting account’s back office, while a different billing account is employed to handle payments and domain name registrations - if the company offers that service. Trouble tickets could be dealt with through the billing account or via an independent system.