One of the typical reasons to get a hosting server of your own is the fact that you will have comprehensive control over the software environment and you can install anything you'd like. This will allow you to run apps which require certain software to be present on the server, which isn't possible with a shared hosting server where you'll be able to install software only inside the account, but not on a root level. If you're not very familiar with this sort of matters, however, you might come across difficulties due to the fact that managing a server of your own differs from managing a conventional shared web hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, thus our admins can take care of various tasks which should be done or can resolve various issues that you may experience.
Installation and Troubleshooting in VPS Servers
The upgrade features sixty minutes of custom work on your server, so if you get any of our VPS servers
packages, you'll be able to take full advantage of this service and have our administrators carry out different tasks that you are unable to carry out yourself or you have no time. They can install and set up any piece of third-party software for you in the event that the installation is complex or they can troubleshoot any app that does not function properly for some reason. You could add the upgrade to your package as many times as you wish depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left within your billing Control Panel. Our Managed Services upgrade provides 30 minutes of custom work on your machine as well, but in case you need more than that, you can always add the Installation & Troubleshooting upgrade with a couple of mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated web hosting plans
and if you add it, our knowledgeable admins can help you with everything on your machine. This includes installing any third-party software which you may want to use on the machine and troubleshooting any script which performs poorly or does not run at all. Our upgrade comes with 1 hour of work and if a particular task isn't very time-consuming, we will add the remaining time to your account. You shall be able to discover how many minutes are left within your billing Control Panel and use them anytime you need help again. The Installation & Troubleshooting upgrade can be acquired at any time, so in case you need something to be installed in the very beginning, you can add it to your order during the sign up procedure, while if you require support later, you can add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack too, but in case you need more work to be carried out on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications will be installed and set up in the best possible way.