In case you’ve never had a hosting account or you have changed companies and the new one deploys an account administration interface that you haven’t seen before, you may get confused about how to do a specific task in your account or on your personal computer. This is the reason why, a lot of web hosting providers have compiled a knowledge base, which describes the most frequent questions and challenges pertaining to the specific platform they use, instead of including only generic info. This type of knowledge base will enable you to find the required information quickly and easily, so you won’t need to commit lots of time and efforts to issues that may require something as elementary as pressing a button or checking a tick box. In this way, not only can you get stuff done, but you can also acquaint yourself with many new and helpful things, both about the way you can administer your account and about the way the hosting service functions as a whole.
Extensive Online Documentation in Shared Hosting
All shared plans
that we are offering include an exhaustive knowledge base where you can find all you should know about your hosting account. Regardless of whether you’re intending to create a new MySQL database, to redirect a domain name
using an .htaccess file or to create an e-mail account on your personal computer or smart phone, you can simply read our step-by-step help articles and all the info that you require will be there. When you visit a particular section of your Hepsia Control Panel, you’ll see articles that are relevant to the features that can be accessed through it. If you prefer to see the whole article collection and get acquainted with all the features that Hepsia is offering, or simply to read generic information about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our utmost to encompass any difficulty that you might bump into, but in case you do not find what you need, you can always contact us, as our technical support staff members are available 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers
include an extensive online article archive where you can find any information that you may need about our web hosting services or about the Hepsia Control Panel that we’re using. We have prepared it based on the feedback that we have acquired from our clients through the years and, as a consequence, our articles deal with specific issues that you may encounter and include the very best means of correcting them, for instance getting an HTTP 500 error message or not being able to send e-mails from your PC even though you have the correct SMTP settings. The articles are available in each single section of the Control Panel and you can examine them at any given moment. They can help you increase your knowledge not only about our platform, but also about the hosting sphere in general, as they include comprehensive guidelines and general info such as what file permissions or cron jobs are.